This policy explains how NexMetal Recycling Private Limited (“NexMetal”, “we”, “us”) handles personal data collected through this website. We process personal data in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
What we collect
- Enquiry form: your name, company, phone number, email address, the product you are interested in, quantity, delivery location and any message you write.
- Calls, WhatsApp and email: the details you share when you contact us directly, including your phone number or email address.
- Usage data: if analytics is enabled, we use Google Analytics to collect anonymised information about how the site is used (pages viewed, approximate location, device and browser type). Basic server logs (IP address, time of request) are kept by our hosting provider for security.
We do not collect payment details, government identity numbers or sensitive personal data through this website.
How we use it
- To reply to your enquiry and send quotes, availability and pricing.
- To process and invoice orders you place with us.
- To keep records required by tax and other laws.
- To understand how the website is used and improve it.
- To protect the website against spam and misuse.
By submitting an enquiry or contacting us, you consent to us using your details for these purposes. We do not sell your personal data and we do not send marketing messages unless you ask us to.
Who we share it with
We share personal data only with service providers that help us run this website and our business, and only as needed:
- Website hosting (Vercel) and email delivery (Resend), which process data on our behalf.
- Google, if analytics is enabled.
- Transporters, where needed to deliver your order.
- Government or regulatory authorities when the law requires it.
Some of these providers may store data outside India, subject to applicable law.
How long we keep it
We keep enquiry details for as long as needed to respond and maintain a business relationship, and invoice and transaction records for as long as tax law requires. After that, data is deleted or anonymised.
Cookies
This website does not use advertising cookies. If analytics is enabled, Google Analytics sets cookies to measure site usage. You can block or delete cookies in your browser settings; the site will still work.
Your rights
You can ask us to access, correct, update or erase your personal data, or withdraw your consent, by emailing sales@nexmetal.in. We will respond within a reasonable time and as required by law.
Security
We use reasonable technical and organisational measures to protect personal data, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure.
Grievances and contact
For any question or complaint about this policy or your personal data, contact:
NexMetal Recycling Private Limited
Plot No. 1698, Rai, HSIIDC Industrial Estate, Kundli, District Sonipat, Haryana – 131029, India
Email: sales@nexmetal.in
Changes
We may update this policy from time to time. The “last updated” date above shows when it last changed. See also our Terms of Use.